Frequently Asked Questions About Wholesale Cooperation

Yes. We work with business buyers on product selection, bulk quotations, sample discussion, custom cooperation, and order follow-up.

We mainly work with instrument wholesalers, distributors, education suppliers, institutional buyers, online sellers, project buyers, and other channel partners.

Yes. Many customers begin with a catalogue request, an inquiry, or sample discussion before moving into formal cooperation.

Yes. We welcome long-term supply relationships and can support ongoing communication and repeat purchasing.

Yes. We can discuss private label, logo application, packaging customization, product development, OEM, and ODM based on the project.

Wholesale pricing is provided by our sales team after reviewing the product, quantity, requirements, and cooperation model.

No. We handle bulk pricing through inquiry so the quotation can match the actual request.

MOQ depends on the product, order content, and whether the order is standard or customized.

Yes. Mixed purchasing can be discussed for customers sourcing multiple categories or combined assortments.

Yes. Many customers begin with a trial order, sample evaluation, or small-volume test purchase.

In most cases, initial quotation feedback can be provided within 24 hours when the inquiry information is clear.

Please include your company name, target products or categories, estimated quantity, purchasing purpose, product requirements, document needs, and lead time expectations.

Most products shown on the website can enter the sample discussion process, subject to product suitability and confirmation.

No. Sample requests are handled through direct communication first rather than being placed directly online.

In most cases, samples involve a charge. The exact amount depends on the product, sample content, and cooperation background.

In some cases, yes. Whether the fee can be credited or refunded depends on the cooperation conditions confirmed during sample discussion.

In-stock samples are usually arranged within 1–3 days. Custom samples typically require 7–15 days.

Samples are usually shipped from our factory in China.

Sample quantity can be discussed, but final approval depends on the product, request scope, and internal review.

Sample freight is usually paid by the customer unless otherwise agreed.

Yes. Tracking information is usually provided once the sample has been shipped.

After sample approval, we continue with quotation, requirement confirmation, and bulk order discussion. If adjustments are needed, we align those first.

Most new customers begin with a catalogue request, an inquiry, or a sample discussion.

The usual path is inquiry → requirement alignment → quotation → sample discussion if needed → order confirmation → preparation and delivery.

Yes. Our sales team follows up through quotation, samples, orders, and later communication.

Yes. We can provide a catalogue or related information to help you review product direction and category coverage.

Yes. We can provide product images, detail images, brochures, videos, and related materials according to the request.

When needed, we can provide relevant supporting materials according to the product and cooperation requirement.

Yes. We support custom branding, packaging, logo application, style development, and combination sets based on the project.

We focus on stable supply, timely coordination, and responsive communication throughout the cooperation process.

Yes. We support routine product supply and can also discuss ongoing purchasing arrangements for long-term buyers.

Yes. We follow up on relevant issues during cooperation and provide necessary support communication.

Yes. We can suggest suitable products based on your market, channel, project background, and purchasing needs.

Please contact us with your company information, target products, and cooperation direction. We will then guide you toward the right next step.